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Emergency Alert System in St. Lawrence County

Over the past 20 years, millions of subscribers have relied on Lifeline to meet one of their greatest needs: to remain independent in their own homes. More than 700,000 people subscribe to Lifeline for many different reasons. Some for the independence it provides. Some for the security. Some for the peace of mind.

Among these numerous Lifeline users, there are:

  • Active seniors who live alone
  • People who are concerned about their safety or security and want personalized assistance.
  • People with chronic medical problems
  • Postoperative patients who want to maintain a link to medical assistance
  • New mothers who need help but are unable to leave their infants unattended
  • People with physical disabilities

Should you or someone you love be a Lifeline subscriber? Give us a call to discuss your situation.

Lifeline Services
Ramona Kennedy, Lifeline Program Manager
315.393.1559 | 315.393.4116 (fax)
800.242.1306, ext. 4979

How Does Lifeline Work?

Lifeline is an emergency alert system that allows users to retain their independence while living alone in their own home. Once a patient has been approved for Lifeline, they will be provided with an emergency alert button. This button is worn around the neck like a necklace. It is important that the patient carries the button with them at all times in case of an emergency. The Lifeline button is sturdily designed so that it can be taken almost anywhere, including the shower and bath.

If a Lifeline user were to fall over, injure themselves, or experience unexpected medical problems, they can simply press the button to alert medical responders. The button contains a speakerphone so that users can speak with responders after pressing it. If the button is pressed by accident, you can just tell the responder that there’s no need to send help.