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Claxton-Hepburn Medical Center is prepared to meet your needs during the COVID-19 pandemic. The CHMC Nursing Advice Hotline is open seven days a week, 7 am -3 pm to answer your COVID-19 related questions.

CHMC offers a Respiratory Clinic in Ogdensburg to care for you, your family, and your neighbors.

The CHMC Respiratory Clinic has new hours:
7 AM - 3 PM, Monday - Friday
Call 315.713.6655 to speak to a nurse and make an appointment at the CHMC Respiratory Clinic.

COVID-19 Screening at CHMC Facilities

In order to ensure the safety of patients, their families, and visitors, CHMC is enacting screening protocols for all those that enter CHMC’s hospital, clinic, and other facilities. There are protocols and plans in place to reduce the risks of spreading this infection and CHMC is working in coordination with state and local officials to safeguard our patients, staff, and visitors from COVID-19. We ask those visiting our facilities to be patient with the additional questions asked. They are a necessary part of our screening process. The screening questions will help clinicians ensure that those presented symptoms are treated with the appropriate cautions to halt the spread of the virus.

COVID-19 and Surgical Procedures Frequently Asked Questions: What You Need to Know About Your Upcoming Surgery or Procedure at CHMC During COVID-19

Visiting a CHMC Provider During COVID-19: Answers to Your Frequently Asked Questions.

Additional Resources

Helping Kids Understand COVID-19

For more information regarding the virus and the most up-to-date information the Center for Disease Control is frequently posting to their website: The New York State Department of Health is operating a 24-hour hotline at 1-888-364-3065, where you can speak directly to healthcare professionals with your questions about COVID-19. Local updates can be found on the St. Lawrence Public Health Department’s website:

Free COVID-19 Testing

NYS free tests are available through the NYS website here. Testing is by appointment only and not offered at CHMC or locally at this time. NYS residents can call the NYS COVID-19 hotline at 888-364-3065 for an appointment and testing location.