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Claxton-Hepburn Medical Center is prepared to meet your needs during the COVID-19 pandemic. The CHMC Nursing Advice Hotline is open seven days a week, 7 am -3 pm to answer your COVID-19 related questions.

CHMC offers a Respiratory Clinic in Ogdensburg to care for you, your family, and your neighbors.

The CHMC Respiratory Clinic has new hours:
7 AM - 4:30 PM, Monday - Friday
Call 315.713.6655 to speak to a nurse and make an appointment at the CHMC Respiratory Clinic.

COVID-19 Screening for School-Aged Children

Claxton Hepburn Medical Center is ready to serve your students during these times. Please see the information linked below regarding how students at your school can be either seen by a CHMC provider if they have COVID-19 related symptoms or have a drive up COVID-19 test if needed. If you send a student home due to COVID-19 symptoms we ask that you please send the CHMC COVID-19 Pediatric Workflow sheet, Parent Consent form, and Authorization for Release Health Information form home with the student. The workflow sheet will walk the parent through the process of having their child seen or tested, the parent consent form allows CHMC to communicate directly with the school regarding testing and results, and finally the Authorization for Release of Health Information form is a legally required to release any health information.

If the parent does not sign the Parent Consent form and/or the Authorization For Release form we will not legally be able to provide test results to the school. If we have the signed consent forms we will fax test results directly to your nurse’s office or to the designated fax number of your choice. If you have any questions or if we can be of assistance to your school please reach out to me. Either myself or someone from my team will get back to you as quickly as possible. We are here to serve our communities during these difficult times.

For more information on COVID-19 testing for school-aged children, please download our information packet.

COVID-19 Screening at CHMC Facilities

In order to ensure the safety of patients, their families, and visitors, CHMC is enacting screening protocols for all those that enter CHMC’s hospital, clinic, and other facilities. There are protocols and plans in place to reduce the risks of spreading this infection and CHMC is working in coordination with state and local officials to safeguard our patients, staff, and visitors from COVID-19. We ask those visiting our facilities to be patient with the additional questions asked. They are a necessary part of our screening process. The screening questions will help clinicians ensure that those presented symptoms are treated with the appropriate cautions to halt the spread of the virus.

COVID-19 and Surgical Procedures Frequently Asked Questions: What You Need to Know About Your Upcoming Surgery or Procedure at CHMC During COVID-19

Visiting a CHMC Provider During COVID-19: Answers to Your Frequently Asked Questions.

Additional Resources

Helping Kids Understand COVID-19

For more information regarding the virus and the most up-to-date information the Center for Disease Control is frequently posting to their website: The New York State Department of Health is operating a 24-hour hotline at 1-888-364-3065, where you can speak directly to healthcare professionals with your questions about COVID-19. Local updates can be found on the St. Lawrence Public Health Department’s website:

Free COVID-19 Testing

NYS free tests are available through the NYS website here. Testing is by appointment only and not offered at CHMC or locally at this time. NYS residents can call the NYS COVID-19 hotline at 888-364-3065 for an appointment and testing location.