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If you are interested in receiving the COVID-19 Vaccine, please visit the New York State Department of Health website to determine eligibility and next steps here or call the NYS COVID-19 Vaccination Hotline for eligible New Yorkers: 1-833-NYS-4-VAX (1-833-697-4829).

COVID-19 Update:

Claxton-Hepburn Medical Center is ready to meet our community's needs while limiting the exposure risks for all of our patients and staff during the COVID-19 pandemic. Protocols and precautions are in place, so all of our patients can receive the necessary care and testing needed during this situation. These protocols have evolved as the pandemic progressed. CHMC, due to an abundance of caution with COVID-19 positive cases on the rise in the region, is suspending all visitation, except when medically necessary, or for family members or legal representatives of patients in end-of-life situations.

Patients with providers in the Medical Office Building and CHMC Health Centers must be unaccompanied unless assistance is needed or the patient is a minor.

Surgical patients in need of assistance may also have (1) companion at the time of their procedure.

Delivering patients may also have (1) support companion during their time with CHMC.

Emergency Department patients under the age of 18 may also have (1) support companion the duration of their treatment.

Questions? Please contact your caregiving team.

COVID-19 Screening and Testing for Children

Be a Good Visitor

COVID-19 & Surgery: FAQ

Visiting CHMC Providers During COVID-19: FAQ

CHMC Nursing Advice Hotline: For those seeking local, immediate information on COVID-19, when to seek treatment, and how to seek treatment, contact the Nursing Advice Hotline, 315.713.6655, between 7 am and 3 pm, seven days a week, to speak to a CHMC representative. Press 2 to schedule an appointment or speak to a nurse. Please leave a message if your call is not immediately answered.
COVID-19 Test results are also available on this line. Results are available 7 am to 7 pm, 7 days a week. Press 1 to go to the Results Hotline. Please leave a message if your call is not immediately answered.

Care Close To Home

When you or a loved one need healthcare services in St. Lawrence County or the surrounding areas, know that you have a skilled team of compassionate medical professionals who are ready to help at Claxton-Hepburn Medical Center. Health care is a valuable resource for any community, and we are committed to providing you and your family with trustworthy, attentive medical service so you can continue to enjoy life to the fullest.

At Claxton-Hepburn Medical Center, you will find medical providers who take the time to listen and collaborate with patients. Our goal is to help every patient live a rich and fulfilling life. To accomplish this, we empower patients so that they feel comfortable and confident in making decisions about their care. We want to learn about you, your goals, and how your medical condition has affected your life. Patients are encouraged to speak up and tell us about what’s important to them so we can provide a truly personalized healthcare experience.

You Don’t Need to Travel Far for Specialized Medical Services

It can take time to fully recover from an illness or injury, and it’s not unusual for patients to meet with their medical team several times over the course of weeks or months. We are proud to offer a wide variety of specialty services so that members of our community have convenient, close-to-home access to the care they need. Among our numerous Centers of Excellence, you will find cancer care, renal care, wound healing, and mental health services. We are also well-known for our robotic surgery, breast health center, and home hemodialysis programs.

This isn’t just your local hospital, it’s your home for quality healthcare services. Our team is here to help and support you and your family during some of life’s most difficult moments.