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Mission, vision and values


To enhance health and life with compassion and excellence.


Claxton-Hepburn Medical Center and its partners will be the leaders in providing and coordinating the highest quality care for all of the North Country through collaboration, excellence, and innovation.


Compassion: We are caring and courteous and treat others with dignity and respect.

Teamwork: Together, we accomplish more by setting high standards, fostering communication and being dependable.

Integrity: We are trusting and trustworthy in our dealings; our behavior is consistent with our thoughts, feelings and values.

Innovation: We look for creative ways to meet people's needs and continuously improve our services.

Excellence: We are accountable to meet the quality and service expectations of our patients and physicians.