For Patients & Visitors

CHMC VISITOR POLICY

Masking is optional for patients, visitors, and employees in all areas of our facility. However, please note that this policy is subject to change based on community infection rates and seasonal needs, such as during flu season.

Guidelines for Safety:

• Symptomatic Individuals: If you are seeking care and have respiratory symptoms—including fever, cough, shortness of breath, chills, loss of taste/smell, or diarrhea—masking is required.

• Visitors: If you are feeling unwell or have respiratory symptoms, please postpone your visit or connect with your loved one virtually.

• Patient Requests: We understand that patients may have specific health concerns. Our staff will gladly wear a mask during your interaction upon request.

• High-Risk Individuals: Immunocompromised individuals are strongly encouraged to continue wearing masks for their own protection.

Resources for patients and visitors:

• Canadian Patients
• Patient Portal
• Event Calendar


• Prevention & Wellness Programs
• Financial Assistance
• Find a Provider
• Nondiscrimination
• Billing
• Patient-Family Advisory Council
• Visitor Information
• Medical Records Release Form

If you can’t find the information you need from the links above or would like to speak with a member of our staff directly, contact us online today. A friendly member of our team will be happy to assist you.

Ogdensburg Convenient Care Clinic
315.394.9462

Visiting Hours